SolarFly Cards is proud to ship to any destination in the world.  A large selection of shipping methods is provided in order to ensure that there is something to meet the needs of everyone. 

All shipping calculations are done based on the weight of the total order.  The weight of each product sold by SolarFly Cards has been determined by use of a precision scale and entered into our inventory system.  PLEASE NOTE:  The weight of product does vary slightly form piece to piece - all shipping calculations are only estimates, but are not generally off by more than .5 pounds in either direction.  

A shipping fee of $0.50 is added to all domestic orders, $1.00 to all Canadian Orders, and $2.00 to all international orders in order to cover the extra weight of packaging that the weight system does not take into account as well as documentation/paperwork needed for international shipments.

SolarSaver UPS shipping is the only shipping method not to use weight calculations, but uses a fixed price system instead.

All orders are generally shipped from our warehouse within 1-2 business days of received payment.  A shipment notification will be provided via email, including a tracking number (if available), upon shipment of all orders.  PLEASE NOTE: SolarFly Cards is not responsible for the length of time it takes for your package to be delivered - this is controlled  by the Shipping Companies.  The only exception to this is UPS NEXT DAY, 2ND DAY OR 3 DAY AIR.   All other shipping times are only estimates and may take longer or shorter.  Shipping times are greatly influenced  by the shipping method chosen at checkout.  Please be aware of the estimated shipping times for each method before placing your order.

If a UPS NEXT DAY, 2ND DAY OR 3 DAY AIR Package does not arrive on time, SolarFly cards will refund the full shipping cost to the buyer if we are notified by the customer within 3 DAYS OF RECEIPT of the late order.  Refunds will be given in the same form that payment was received.  PLEASE NOTE:  ALL EXPRESS PACKAGES ARE SHIPPED THE NEXT BUSINESS DAY AFTER PURCHASE AS OUR UPS PICKUP IS IN THE MORNING.

SolarFly Cards is not responsible for any damage or loss of packages if insurance has not been purchased.  If insurance has been purchased, the buyer must notify us within 3 DAYS OF RECEIPT of the damaged order.  All damaged merchandise will be replaced at no cost to the buyer.  No refunds can be given for damaged merchandise - only merchandise replacement.

If you believe that your merchandise has been lost, please wait 2 WEEKS PAST the estimated delivery time for that shipping method before you contact us.  Upon being contacted, we will initiate the insurance process with the shipping company.  Upon confirmation that the order has been lost, a replacement order will be shipped out at no cost to the buyer.  We cannot replace any merchandise that has not been insured.  No refunds can be given for lost merchandise - only merchandise replacement.

If an exact merchandise replacement is not available for any reason, a refund or other merchandise will be given at the request of the customer.