Refunds & Returns

We do guarantee 100% money back if item(s) not as described. We, if not Completely Satisfied and meets the description, will refund you 90% less Shipping, Handling and Credit Card Fees, or we will fix or exchange Item(s) for you upon your request for something in our inventory at equal value excluding shipping and handling charges within 3 day's of item(s) confirmed delivery to you. If returning, item(s) are to be shipped insured and in the original state or refund will be void. Customer Satisfaction is our Goal

Trade-Ins & Purchases

We do accept Trade-ins and also will purchase watches, But please contact us prior to purchasing, so we can give you a proper estimate on the value of your trade or the item you may be selling. You can contact us at hansenjewelry@bellsouth.net or call us Toll Free: 1-866-942-6736 or Local at (770) 591-0112