We are an internet based company and strongly prefer contact through email. Email is usually read all day long from 9 AM to 9 PM EST. We try our hardest to answer all email within 8 hours.

You may track your order by using the order # in your confirmation email by clicking below. Order status is usually updated once per day by 4 PM EST.

Track Your Order

You can email us directly at customer-service@ebwcoin.com. Please include your order number, and if any, auction venue and their item numbers.

By Phone:

(978) 658-0160 - 10 AM to 4 PM EST, M-F

By Fax:

(number upon request)

By Mail: