Return Policy
(Updated 6/11/05)
  • Unless otherwise stated in the listing, all items have a 7 day No Questions Asked return policy (for sales in the US and Canada only).
  • You must email us or call us with your intent to return an item to receive an RMA (Return Merchandise Authorization) number. We will REFUSE packages sent back to us without prior notification, or that are not clearly marked on the outside with the RMA number.
  • Items removed from original holders are considered sold. Most items are shipped in 2x2 flips for inspection with a tamper-proof label over the staple. DO NOT tamper with the label, the flip, or the staple, we will send the coin back and NO refund. There are NO EXCEPTIONS to this rule. This is a standard, industry procedure.
  • We can not refund shipping or insurance fees.
  • Items paid for via PayPal will be refunded via PayPal.
  • Items paid for via Mastercard/Visa will be refunded via Mastercard/Visa.
  • Items paid for via any other means will be issued a company check.
  • Returned checks (NSF, Closed Account, Etc) voids return privilege
  • Bidders not responding to us or sending payment within 20 days of the end of the auction, will forfeit their bid and return priviledge. We will file a NPB alert and leave appropriate feedback.
  • Please allow up to 5-7 business days for your return to be processed from the date of our receipt. Most returns are processed within 3 business days.

Notes on grading - Grading is an opinion. We do our best to grade items fairly and accurately to the market standards. We will describe problems we feel are detrimental to the item, however, we encourage the prosepctive buyer to examine the photos carefully and ask questions if desired. Keep in mind, due to the technology, some minor problems may not appear in the photo. Since grading is an opinion, we can not guarantee our opinion will match any/all of the grading services. We offer a 7 day return privilege, so if during that time, you feel the item will not grade the way you would like it to, at the grading service you wish to use, then we encourage you to return it.

By purchasing through our online store, or bidding in our auctions, you are agreeing to our Terms of Sale, Return Policy and Shipping Fees. Please ask questions about our policies before you bid (auctions), or checkout (store).

Terms of Sale, Return Policy, and Shipping Fees are subject to change without notice.