We’ve attempted to make the product as intuitive and easy to use as possible. However, it’s a powerful system that will require a little investment in time in order to fully maximize its potential.
We recommend consulting the Useful Product Resources & Guides section to familiarize yourself with key components of the system. During your initial learning process and once you’ve become an expert, please do not hesitate to Contact Us for assistance or personal training. We are here to make your customer experience as smooth as possible. We understand that unanswered questions lead to lost time and money.
To get started with your 2-week free trial and to begin using the system follow this step-by-step guide:
- >> Register <<
- Set up your account:
- Go to Settings and then go to Manage your auction site Marketplace Accounts settings where you can set-up various elements of your Auctionworks account:
- Marketplace accounts - specific to each marketplace and each seller ID/username
- Account Information - allows you to manage your work in the marketplace
- Marketplace Auction Defaults - areas of the listing under marketplace control
- Auction template - pre-determine a consisten "look-and-feel" or brand for your auction listings
- Auction Launch Template Settings - sets default payment & shipping terms
- Ballista™ Bulk List Settings - choose a pre-designed template, or design your own!
- Notification Payment Settings - determines how shipping and taxes are to be calculated
- Traction™ Notification Settings - determine how communication with buyers will occur and appear
- Use ClickOut™ Automated Checkout System - for best results, set up a StoreFront where your personal checkout will be hosted
**Return to Account Settings and REFRESH / RELOAD the page for your changes to take effect
- Decide which email notifications you'd like to use and edit the content
- Determine when Feedback will be left and how the messages will appear
- Load inventory and images Inventory & Images
- Launch items (one at a time via ClickLaunch™ or via our automated and bulk tools known as LaunchBots™)
- Use Monitor to view real-time sales activity
- Utilize Orders functionality to manage all post-sales tasks
- Customers provides a database of all your customer information
- Consult Reports to view all order and inventory item activity
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