FAQs
Q: How do I get my product viewed by millions shoppers each month?
A: Simply take advantage of all sales channels Marketworks offers. By listing on the major marketplaces like eBay and the various shopping comparison channels, you can access over 400 million registered users of these sales channels
Q: How hard is it to use your solution?
A: The good thing is you can use as little or as much as you want. Some merchants use just our storefront solution while others list products to all the various sales channels. You decide how much functionality you need and we train you to use as much of our solution as you wish.
Q: What is the best way to get started?
A: Fill out our web form telling us a little about your business and one of our e-commerce sales managers will contact you within 24 hours with a recommendation based on your specific needs.
Q: What if I only want to use Marketworks to increase my eBay sales?
A: No problem, lots of our customers start out using eBay and then discover how easy it is to add additional sales channels. Just let us know where you want to sell and we’ll get you set up and selling fast.
Q: What do you charge for your solution?
A: Marketworks hosted ecommerce solution means there is nothing to install or download and no licensing fees. We charge a small commission for each successful transaction so our pay-as-you-sell model means you don’t pay us unless you are selling and making money. See our solution fees. Generally speaking, our fees are comparable with the fees you would pay for a credit card transaction.
Q: How much do you charge for your marketing services?
A: We offer a host of marketing services designed to help you build your brand and increase sales performance. Contact one of our service experts so we can better understand your needs and provide a quote.
Q: What if I want you to manage my e-commerce?
A: No problem, you can outsource your e-commerce to Marketworks. Our team will develop a sales strategy, list your products, handle customer support and send orders to our/your designated fulfillment provider to ship the product to your buyers.
Q: How do you compare to other e-commerce providers?
A: Most other companies provide a storefront and limited access to online buyers. We provide all the backend functionality including inventory management, order management, customer management and reporting along with access to a variety of sales channels so you can reach millions of online shoppers using one solution. More exposure for your products translates into more sales. We are literally a one-stop e-commerce shop.