Products Overview:

We are an eBay Preferred Solution Provider and today are viewed as the leader in bringing innovative and reliable solutions to eBay sellers. Auctionworks launches over 2,000,000 items each month (representing just under 4% of eBay’s total listings) to online marketplaces and facilitates the sale of nearly $20 million worth of merchandise for our customers. Outlined below are a few of the product’s features and benefits: PRODUCTS: Marketplace Management Software: Complete internet-based software solution for automating the entire online sales process. Suited for businesses that are looking to better manage key processes like inventory management, order processing and customer correspondence in order to scale and manage their online business. Marketplace Integration: we provide efficient integrations with online marketplaces through Application Program Interfaces (APIs). Doing so in this manner allows us to provide our customers with the most reliable form of marketplace communication. eBay eBay Motors eBay Stores Ebay.ca (Canada) eBay.co.uk (United Kingdom) eBay.com.au (Australia) Yahoo! Auctions Your Auctionworks storefront Inventory Management: New item creation Existing auction import utilities Database import utilities Bulk inventory upload utility Customizable folder organization Dynamic integration with auctions, storefront, gallery Inventory overwrite warning Infinite inventory indicator Inventory monitor Shipping charge bulk changer Bulk tracking number/date import Auction ad preview Thumbnail image view Sales history data collection Image Management: 100MB to 1,000MB of image hosting space included in account plans Bulk image upload – up to 15 images at a time Thumbnail views Yahoo! Auctions thumbnail search support Automatic image resizing for bulk listings Customizable folder organization Image monitor Inventory integration Sales Management Tools: ClickLaunch Quick Lister; includes automatic inventory creation Integrated default information set-up Dynamic inventory integration with macro capability Single item launching Bulk item launching Scheduled launching ‘Smart’ re-launch profiles Multiple customizable ad templates with macro compatibility Thumbnail ad previews for bulk listings Full support of eBay special listings features Hit counters – hidden or viewable One-click bulk add counters Once click re-launching Bulk re-launching Multi-site auction monitor Integrated auction gallery Preferred currency for launching into different eBay marketplaces (eBay.com, eBay.co.ca, eBay.co.uk, eBay,co.au) Individual UMS merchant accounts for accepting credit card payments Storefront/Checkout Tools: Integrated eCommerce storefront (with shopping cart functionality) Automated, menu-driven set-up Dynamic inventory integration (with marketplaces) Thumbnail overview with description Integrated auction gallery Item search Clickout – proprietary checkout system Automated invoicing with shipping and taxes calculated Multi-item purchase shipping consolidation Dynamic, weight-based shipping integration with UPS and USPS Custom, multi-country tax tables Post-Sales/Order Management: Automated customer notifications (winning bidder, item shipped, payment received, thank you) Fully-editable orders (may be consolidated, added to, and/or discounted) Shipping label printing Free delivery confirmation USPS labels Automated invoicing with shipping and taxes calculated Multi-item winner shipping consolidation Non-paying bidder/final value fee refund request Reciprocal feedback posting (automatically post feedback after it has been left for you) Automated customer sales report generation Customer service: Toll-free phone support Email-based support Tutorials Quickstart guides FAQs Personal training Customizable Reports: Order-based Marketplace-based Tax by State Item-based You may view a very simple Tour with screenshots that preview some of the features above by opening the Tour Page. Application Program Interface (API) Software: Auctionworks provides direct access to our product via XML-based APIs for customer that want the flexibility to integrate directly with existing, in-house systems and processes Auction Launch Scheduling Order processing Inventory management SERVICES: Marketing Services: Designed for customers that want to minimize internal resources, either initially or on an ongoing basis, Auctionworks provides customers the ability to outsource the day-to-day operations of the channel. Specific functions performed in this outsourced role include: Channel objectives and strategy development Marketplace analysis Selling, merchandising, and pricing strategy development and execution Inventory and image catalog management Performance analysis Data Services: Auctionworks provides customers with enhanced business intelligence to aid in channel management and growth Weekly business intelligence reports Fulfillment and Logistics Services: Auctionworks offers turnkey inventory fulfillment capabilities. Customers simply transport inventory to our partner warehouse facility and we provide the rest: Product receipt and identification Product storage Product fulfillment Merchant Bank Services: Auctionworks offers direct connection to most bank processors through gateway providers SurePay (a First Data Corporation company), CyberSourse and Authorize.net.